Privacy Policy
Privacy Policy
Last Updated: 26 August 2026
At Swift Nutrition ("we", "our", or "us"), we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website or purchase our products.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information when you use our website:
Personal Information
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Full name
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Email address
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Telephone number
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Billing and delivery address
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Payment information (processed securely by our payment providers)
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Order history
Technical Information
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IP address
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Browser type
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Device information
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Website usage data
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Cookies and analytics data
2. How We Use Your Information
We use your information to:
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Process and deliver your orders.
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Manage your account and purchases.
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Provide customer support.
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Process refunds and returns.
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Improve our website and customer experience.
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Prevent fraud and maintain website security.
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Send marketing communications where you have chosen to receive them.
3. Payment Information
We do not store your full payment card details.
Payments are securely processed through trusted third-party payment providers including Shopify Payments, PayPal, Apple Pay, Google Pay, Shop Pay, Klarna and other supported payment methods. These providers securely process your payment information in accordance with their own privacy policies.
4. Marketing Communications
If you choose to subscribe to our newsletter, we may send you updates about:
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New product launches
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Promotions and offers
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Company news
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Educational content
You can unsubscribe at any time by clicking the unsubscribe link in our emails.
5. Cookies
Our website uses cookies to:
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Keep your shopping basket active.
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Remember your preferences.
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Improve website performance.
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Analyse website traffic.
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Personalise your shopping experience.
You can manage or disable cookies through your browser settings, although doing so may affect certain website functionality.
6. Sharing Your Information
We only share your personal information where necessary to operate our business.
This may include:
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Payment providers
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Delivery and courier companies
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Website hosting providers
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Marketing platforms
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Analytics providers
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Professional advisers where legally required
We never sell your personal information to third parties.
7. Data Security
We use industry-standard security measures, including encrypted connections (SSL), to help protect your personal information from unauthorised access, misuse or disclosure.
While we take reasonable precautions, no method of online transmission is completely secure.
8. Data Retention
We only keep your personal information for as long as necessary to:
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Fulfil your orders.
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Meet legal and tax obligations.
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Resolve disputes.
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Enforce our agreements.
When your information is no longer required, it is securely deleted or anonymised.
9. Your Rights
Under UK data protection law, you have the right to:
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Access your personal information.
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Correct inaccurate information.
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Request deletion of your personal data where applicable.
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Restrict or object to certain processing.
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Withdraw consent for marketing communications.
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Request a copy of the information we hold about you.
To exercise any of these rights, please contact us using the details below.
10. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies separately.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in legislation, our services or our business practices. The latest version will always be available on this page.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Swift Nutrition
Email: enquiries@swiftnutrition.co.uk
If you are not satisfied with how we handle your personal information, you also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's independent authority for data protection.
Thank you for trusting Swift Nutrition with your personal information.